Sky go not working

[Wezza1994]

Hope someone can help me..my sky go not working. Says cant watch this channel due to technical  fault  only coz my sister try watching it while shes out. I just tried watching it on tv to check it out says restricted..dont get how has ive paid my bill and tried uninstalled it but still no luck.

Thanks in advance 

[caesarome]

@Wezza1994 

Was the bill paid late or did Sky take it from you as they usually do each month ?

[Wezza1994]

I paid couple days before? 

[caesarome]

You should not need to make manual payments as Sky will take it automatically from you so what shows via your bill:

https://www.sky.com/bill/tv-broadband-talk

The payment you made might have been added to your account as a credit so has Sky also taken the payment for this bill ?