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Discussion topic: Recently paid for Sky Sports package but asking to upgrade

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This message was authored by: NLondon

Recently paid for Sky Sports package but asking to upgrade

I recently purchased the Sky Sports package, but I still can’t watch any of the sports channels it keeps telling me to upgrade even though I’ve already paid. I contacted Sky and they’re aware of the issue, but they couldn’t tell me when it will be fixed. Is anyone else experiencing this problem?

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This message was authored by: caesarome

Re: Recently paid for Sky Sports package but asking to upgrade

Posted by a Superuser, not a Sky employee. Find out more

@NLondon 

What device is it that you are seeing the upgrade message ?

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This message was authored by: Elaine112

Re: Recently paid for Sky Sports package but asking to upgrade

I am trying to upgrade premier sports 

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This message was authored by: NLondon

Re: Recently paid for Sky Sports package but asking to upgrade

The TV issue has been resolved. I contacted Sky support again, and they completed some troubleshooting to fix it.

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