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This message was authored by: PaulC1974

Sky go not working

My Sky go is not working on either my mobile or tablet, I'm just getting a constant spinning circle for the home screen trying to load. I have full connectivity, have cleared cache and data and uninstalled and reinstalled the apps on both devices. I have also restarted both devices. Have never had any issue previously.


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This message was authored by: caesarome Answer

Re: Sky go not working

Posted by a Superuser, not a Sky employee. Find out more

@PaulC1974 

If both devices are connected to your Wifi then have you tried a reboot of your broadband hub ?

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This message was authored by: caesarome Answer

Re: Sky go not working

Posted by a Superuser, not a Sky employee. Find out more

@PaulC1974 

If both devices are connected to your Wifi then have you tried a reboot of your broadband hub ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: PaulC1974

Re: Sky go not working

I'm on a mobile dongle and everything else is working fine?

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This message was authored by: PaulC1974

Re: Sky go not working

Just did that and it worked, thanks a lot!!!!

 

Bizarre when everything else was working ok??

This message was authored by: caesarome

Re: Sky go not working

Posted by a Superuser, not a Sky employee. Find out more

Glad you now have them working @PaulC1974 

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