29 Jul 2023 04:58 PM
Trying to watch live cricket on sky go, keep getting above error message. Re started internet and tablet.
Unistalled Sky go app and reinstalled and still wont work. Got wife to try on her tablet and it works fine where she is and works fine on ipad there too.
29 Jul 2023 05:11 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried installing the Sky Sports app to see if you can watch the live cricket via this instead ?
29 Jul 2023 05:23 PM
This doesn't work either
29 Jul 2023 05:28 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat error do you get with that app ?
29 Jul 2023 05:50 PM
Oops something went wrong, won't even let me log in.
29 Jul 2023 07:27 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you at home and connected to your Wifi connection ?
30 Jul 2023 11:10 AM
I am at my dads and on their wifi, wife is at home and signed into our wifi both tablet and ipad work at home but will not work at my dads
30 Jul 2023 12:03 PM
Posted by a Superuser, not a Sky employee. Find out moreGet your Dad to reboot his broadband router, leave it off for 5 minutes before powering it back up and again and at the same time reboot your tablet.
30 Jul 2023 12:13 PM
Already tried that
30 Jul 2023 12:41 PM
I have sorted, sounds like my brother had set up some VPN on dads network and it was blocking Sky.
thanks for all your help
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