5

Discussion topic: Sky go not working on PS4

Reply
This message was authored by davymur This message was authored by: davymur

Sky go not working on PS4

Just tried to play sky go on PS4 but says I need Sky go extra I have sky go and can watch sky on my iPad someone please explain how to resolve this as it's very confusing ?
I only have iPad as a device for sky go so im allowed another device which I thought would have allowed me to use PS4 


Best Answers
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky go not working on PS4

Posted by a Superuser, not a Sky employee. Find out more

You do need Sky Go Extra before being able to use the app on a console so are you a Sky Q customer and if so do you have multiscreen on your account ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky go not working on PS4

Posted by a Superuser, not a Sky employee. Find out more

You do need Sky Go Extra before being able to use the app on a console so are you a Sky Q customer and if so do you have multiscreen on your account ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
davymur
Topic Author
This message was authored by davymur This message was authored by: davymur

Re: Sky go not working on PS4

I'm sky q use but no multi screen as its very costly  

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky go not working on PS4

Posted by a Superuser, not a Sky employee. Find out more

You either need multi screen or to pay for Sky Go Extra to use Sky Go on a games console



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go not working on PS4

Posted by a Superuser, not a Sky employee. Find out more

@davymur 

Sky Go costs around Β£5 so you will need to call Sky to get it added.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Captain_No This message was authored by: Captain_No

Re: Sky go not working on PS4

I am having the same problem not accessing sky go on my ps4 or ps5. Both app and console are up to date. I have sky go extra (I checked my bill and it's definitely there) I was using it about a month ago no issues and haven't added or removed anything from my sky since beginning of the year. Sky Go works on both my phones and computer and laptop. Any help would be appreciated 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion