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Discussion topic: Sky go not available in eu

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This message was authored by: Dianecatt

Message posted on ‎27 Jun 2024 02:06 PM

Sky go not available in eu

Hi, I am getting a message on sky go on my xbox and plastation saying "skygo is not available in this country. I am in the UK and it has been working no problem up until yesterday.

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎27 Jun 2024 02:10 PM

Re: Sky go not available in eu

Posted by a Superuser, not a Sky employee. Find out more

Most likely that your broadband IP Address changed overnight and now has one that belonged to the EU and has not properly been reassigned

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: TimmyBGood

Message posted on ‎27 Jun 2024 03:46 PM - last edited: ‎27 Jun 2024 03:46 PM

Re: Sky go not available in eu

Posted by a Superuser, not a Sky employee. Find out more

@Dianecatt 

 

You could try unplugging your internet router from its mains connection for at least half an hour: that might get a new external IP address applied.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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