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Discussion topic: Sky go installer error

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Iris13
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Sky go installer error

‎03 Jan 2025 11:23 AM

Trying to install sky go on to my 2019 Intel MacBook pro running Sequoia 

it errors every time 

IMG_0433.jpeg

 

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Iris13
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Re: Sky go installer error

‎03 Jan 2025 11:24 AM

Just to up date 

I'm definitely connected to the internet 

 

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caesarome
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Re: Sky go installer error

‎03 Jan 2025 12:14 PM

Posted by a Superuser, not a Sky employee. Find out more

Sorry, but I can't see what that error message says ?

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Iris13
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Re: Sky go installer error

‎03 Jan 2025 12:19 PM

It says we are having problems connecting to the server please make sure you are connected to the internet 

 

im connected to the internet 

because I down loaded the installer 

it then errors !! 

I think sky doesn't want to have sky go on Mac OS 

 

 

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caesarome
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Re: Sky go installer error

‎03 Jan 2025 12:26 PM

Posted by a Superuser, not a Sky employee. Find out more

@Iris13 

Does it mention the 001 error code, if so try this as it is working for others:

 

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4739553/thread-id/138147#M13841...

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