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Discussion topic: Sky go crashing

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This message was authored by chillireg This message was authored by: chillireg

Sky go crashing

I've used Sky Go on a Mac for years - recently it's started quitting unexpectedly a lot at least once each time I use it  - is there a new issue with Sky Go on Macs?

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky go crashing

Posted by a Superuser, not a Sky employee. Find out more

@chillireg 

Does this apply:

 

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Desktop-End-of-support-for-Mojave-and-Catalina/m-p/484619...

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chillireg
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This message was authored by chillireg This message was authored by: chillireg

Re: Sky go crashing

No l don't think so - I am running Sonoma

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go crashing

Posted by a Superuser, not a Sky employee. Find out more

@chillireg 

To see if they can help you with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies are not instant.

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If someone has helped you then please click on the LIKES button in their post.
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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky go crashing

Posted by a Sky employee

Thanks for escalating this. We’ve sent chillireg  an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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