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Discussion topic: Sky go 403

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This message was authored by Edro This message was authored by: Edro

Sky go 403

My sky go has suddenly stopped working. Keeps saying its having trouble connecting to the network although ii am at home and it has a perfect wifi connection. Error 403 keeps appearing. Ive rebooted, reset my wifi. No luck

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky go 403

Posted by a Superuser, not a Sky employee. Find out more

Are you using anything like a VPN if so try disabling it ?

 

If not try disabling the Wif on the device the app is on then reboot it and when it has finished loading up turn the Wi-Fi back on and wait a few minutes before trying again to use the app,

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This message was authored by konstruktorka This message was authored by: konstruktorka

Re: Sky go 403

I don't us VPN but problem happened just from thin air 

I relay don't understand this

i am at home no vpn nothing unusual 

FK
This message was authored by HughJones This message was authored by: HughJones

Re: Sky go 403

I have just experienced the same issue. I could get Sky Go to work if I signed on on the same tablet using my wife's profile so it was definitely not the tablet or communications problems.

 

So I decided to sign out of Sky Go. I then reinstalled Sky Go and signed in. That did the trick. 

 

So in short sign out and sign in again and if that fails then reinstall and repeat.

This message was authored by Iggy8 This message was authored by: Iggy8

Re: Sky go 403

thanks this worked !! appreciated 

This message was authored by A.R.C This message was authored by: A.R.C

Re: Sky go 403

Thanks peeps. Now I know what to try!

This message was authored by hyph-nated This message was authored by: hyph-nated

Re: Sky go 403

+1 for"Sign out and back in again". 

That worked for me just now (Dec 2024) 🙂 

🙂 

🙂 

 

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