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Discussion topic: Sky downloading

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This message was authored by Shell101 This message was authored by: Shell101

Sky downloading

Anyone else having a problem downloading on sky go. Won't download on my iPad 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky downloading

Posted by a Superuser, not a Sky employee. Find out more

@Shell101 

What is happening when you try to download and have you rebooted your iPad ?

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Shell101
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This message was authored by Shell101 This message was authored by: Shell101

Re: Sky downloading

There is just a circle then when you go on downloads it's there but no ability to play it. I have spoken to sky they are looking into it. Deleted app reinstalled. Turned iPad on and off. Still not working. Have to sit it out for 24 hours 

Shell101
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This message was authored by Shell101 This message was authored by: Shell101

Re: Sky downloading

Still not working 

Shell101
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This message was authored by Shell101 This message was authored by: Shell101

Re: Sky downloading

  • could it be when I go to manage my account it says it's closed but yet they are still taking my money and I can watch all my sky channels on the telly and I can stream on sky go it just won't download programme's. I have spoken to sky and they assure me my account is not closed. I do a lot of train travelling so it's frustrating that I am not able to download my programs that I pay monthly for. 
Shell101
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This message was authored by Shell101 This message was authored by: Shell101

Re: Sky downloading

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky downloading

Posted by a Superuser, not a Sky employee. Find out more

@Shell101 

Have you left Sky in the past and then return after being away for a few years ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Shell101
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This message was authored by Shell101 This message was authored by: Shell101

Re: Sky downloading

Hi no been with them for something like 17 years but think I will be leaving when this contract is up.  

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