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Discussion topic: Sky Go works intermittently

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Avatar for KenC1
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This message was authored by: KenC1

Message posted on ‎08 Oct 2024 01:04 PM

Sky Go works intermittently

I have an iPad Air (5th Generation) with OS version 17.7

SkyGo works intermittently with more than one error code or 'please try again later'

Any suggestions please. Many thanks

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎08 Oct 2024 01:50 PM

Re: Sky Go works intermittently

Posted by a Superuser, not a Sky employee. Find out more

I suppose you have tried deleting the app then installing it again. Something you could try is to change your password to make it only have letters and numbers if it currently has any other characters in it.

 

https://skyid.sky.com/resetpassword/

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