Discussion topic: Sky Go won't load on Win 11 box
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Message posted on 05 Aug 2024 04:24 PM
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Sky Go won't load on Win 11 box
My Sky Go won't load on Win 11 box. It loads a PFE 4002 error which goes away, it then asks about cookies. When you complete that, the login dialog appears and disappears before you can complete it 😞
I have uninstalled Sky Go and cleared all folders relating to Sky Go.
I have uninstalled VLC media player,
I have made sure nothing is running which can perform screen captures like the snipping tool
I then re-installed Sky Go and have the same issue.
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Message posted on 05 Aug 2024 04:41 PM
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Re: Sky Go won't load on Win 11 box
This is what has worked for some on Windows 10 previously with this error:
Right-Right click on Sky Go Short cut on the desktop.
Select 'Properties' then 'Compatibility'
Uncheck box ' Run this program in compatibility mode for’ and press OK
Relaunch Sky Go App then retest, if white screen hangs on login box restart PC to Fix.
Or give this a try if the above doesn't work:
click on the Sky Go app and click on Compatibility.
Go to change settings for all users at bottom of pop-up.
Check the boxes "Run as administrator" AND the box beneath that says "Register this Program for Restart".
Click Apply.
This should take you to a screen where you have to sign into your Sky account.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 Aug 2024 02:13 PM
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Re: Sky Go won't load on Win 11 box
I have tried all those suggestions, it still won't load.
Message posted on 07 Aug 2024 02:25 PM
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Re: Sky Go won't load on Win 11 box
Try on a clean install of windows
Message posted on 07 Aug 2024 02:49 PM
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Re: Sky Go won't load on Win 11 box
I don't have the time or energy to reinstall Windows only to find Sky Go still doesn't work - sorry.
Message posted on 07 Aug 2024 02:55 PM
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Re: Sky Go won't load on Win 11 box
@Yebam wrote:
I don't have the time or energy to reinstall Windows only to find Sky Go still doesn't work - sorry.
No worries, have fun finding a solution 🙂
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