Discussion topic: Sky Go use abroad (Irish customer)

This message was authored by: NoirinB · ‎27 Apr 2023

The last three times I have traveled abroad (Spain twice and Portugal once) Sky Go has not worked, despite being on the list of countries where it can be used.

Is there anything I can do to ensure I get the service I'm paying for when I travel to Spain at the end of May?

This message was authored by: caesarome · ‎27 Apr 2023

When you say it has not worked what has happened, has there being an onscreen message ?

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This message was authored by: TimmyBGood · ‎28 Apr 2023

@NoirinB wrote:

Is there anything I can do to ensure I get the service I'm paying for when I travel to Spain at the end of May?

Probably not, no. Using the app device(s) at your home address before you go is a good idea, as is making sure that Sky has a correct (RoI) address on your account.

Incidentally, Sky regards Go as a 'free' add-on, so from their point of view it's not a service anyone is 'paying for'.

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Discussion topic: Sky Go use abroad (Irish customer)

Sky Go use abroad (Irish customer)

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