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This discussion topic has been answered Discussion topic: Sky Go on a new tablet

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This message was authored by: nickmilner

Sky Go on a new tablet

Got a new tablet. Loaded Sky Go. Got to log in page. Entered (correct !) user name. Got error message "Sorry, There was a problem contacting the server"

Turned to laptop. Went to Sky Go. Enetered same user name. Accepted and moved on to enter password.

 

Why doews it work fine on the laptop but not on the Tablet ?


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This message was authored by: caesarome Answer

Re: Sky Go on a new tablet

Posted by a Superuser, not a Sky employee. Find out more

@nickmilner 

What tablet did you get as there might be something on it blocking Sky Go from

working correctly like a VPN or if ot is an iPad then private relay might be activated that could be causing this issue,

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This message was authored by: caesarome Answer

Re: Sky Go on a new tablet

Posted by a Superuser, not a Sky employee. Find out more

@nickmilner 

What tablet did you get as there might be something on it blocking Sky Go from

working correctly like a VPN or if ot is an iPad then private relay might be activated that could be causing this issue,

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

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This message was authored by: nickmilner

Re: Sky Go on a new tablet

Switched the VPN off and all now fine.

 

Thanks a lot. Much appreciated

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