Sky Go on TV

[SEwalley]

My Sky Q box says I’m “set up to watch TV from your Sky Q box on Sky Go” but how do I select it when it is not showing in Apps. My Sky satellite dish is temporarily blocked by scaffolding so I need to switch to Sky Go on the TV.  I reactivated “Watch via Sky Go” and got the tick mark but to no avail. I can watch Sky Go on portable devices ok but I want it on the TV

[Padam_Padam · Accepted solution]

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@SEwalley wrote:

My Sky Q box says I’m “set up to watch TV from your Sky Q box on Sky Go” but how do I select it when it is not showing in Apps. My Sky satellite dish is temporarily blocked by scaffolding so I need to switch to Sky Go on the TV.  I reactivated “Watch via Sky Go” and got the tick mark but to no avail. I can watch Sky Go on portable devices ok but I want it on the TV

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There is no Sky Go app on the Sky Q box. If you have an Apple TV box or a Playstation or XBox console you can download the app on there and connect them to your TV but otherwise you'll have to make do with your portable devices. 

[MightyQuinn]

Hi @SEwalley   "watch TV from your Sky Q box on Sky Go". So you can watch programmes that are on your Sky Q box on a device that supports Sky Go. The only means of getting Sky Go on your TV is by attaching a HDMI cable to your portable device that supports Sky Go or I believe use a games console that supports Sky Go.

[SEwalley]

I tried Apple TV and screen mirroring from iPad but it’s not allowed according to the message I received. 

[Padam_Padam]

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@SEwalley wrote:

I tried Apple TV and screen mirroring from iPad but it’s not allowed according to the message I received. 

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The Sky Go app on an Apple TV box requires you to have a multiscreen subscription. Do you have that?

Screen mirroring from an iPad will not work due to copy protection. 

Is your TV a smart TV? Does it have built-in apps? Is it connected to the internet? You can get live channel streams of all the main free-to-air channels via iPlayer, ITVX, Channel 4 and My5 so you can always use those for some viewing.  

[SEwalley]

Sorry, I neglected to mention I do have multiscreen subscription. 

[caesarome]

What devices do you have @SEwalley so phones, tablets, PCs, Macs, Gaming consoles ?

[ThePope27]

@SEwalley 

try downloading the Sky Go app on the Apple TV directly from the App Store and log in, if you have a multi screen sub it will work out the box. 

hope this helps 

[SEwalley]

Only iPhone and iPads. I’m thinking I’ll need to reinstate an old PC or laptop to get Sky Go on a TV! 

[caesarome]

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@SEwalley wrote:

Only iPhone and iPads. I’m thinking I’ll need to reinstate an old PC or laptop to get Sky Go on a TV! 

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You can install the Sky Go app on your iphones and iPads but they can't be directly connected to your TV but your laptop can.

[SEwalley]

Thanks for all the responses. The only succesful way I could watch Sky on TV using the SkyGo app was by connecting a laptop to the TV via HDMI cable.  The picture was good but weirdly the sound didn't transfer. However,  I just turned up the volume on the laptop. 
This set up will suffice until I get my satellite dish working again. 
For others with a similar issue some hints:-

- I have a SkyQ box with multi screen subscription. I believe this is required to watch Sky on TV using SkyGo and a laptop.  
- SkyGo works fine on mobile devices however, with SkyGo app installed, you cannot use screen mirroring (Apple TV etc.) from iPad/iPhone to watch Sky on TV. An error messagewill appear if you try. 
- if you can survive without live Sky the Q box may still work for recordings playback and some channels such as ITV, BBC....maybe! 
Good luck. 

[ThePope27]

@SEwalley 

Have you clicked the volume button on your Mac and changed the output from internal speakers to the TV?

[SEwalley]

@ThePope27 

@ThePope27    Sorry, thought I'd answered that.
I did select the audio output to TV on the laptop but to no avail. The laptop had automatically recognised the TV name: Samsung, but the sound did not output to the TV speakers. Anyway, the laptop speaker was good enough so I turned up the volume and managed fine 
Conversely, when I had tried previously to mirror SkyGo from the iPad to the TV via Apple. TV the picture was blocked (as mentioned and discussed earlier in this topic) but the sound was picked up on the TV speakers!  And no, I could not watch the picture on the iPad and listen to the sound on the TV because the error message remains on the iPad screen until mirroring is turned off! Ho hum! 

[mamas67]

I have sky go on my laptop & connected via a hdmi lead but get sound but no picture... if o play a film with adverts at the start I see the adverts ok but as soon as the film starts it goes blank & just sound... live tv is the same? 

[Sharkysparky]

If you've got Apple TV box just install Sky go app on there