Sky Go on PS5, can't login after update

[Owen16BV]

I've tried doing the things suggested in previous posts I've found but am still unable to login to sky go on ps5. Works fine on android phone and ipad but ps5 tells me the following:

You can't yse SkyGo on this device yet. You'll need a SkyQ Multiscreen,  Sky Glass Whole home or Sky Go Extra subscription to access Sky Go on this device.

Not sure what to try now?

[Annie+UK]

---

@Owen16BV wrote:

I've tried doing the things suggested in previous posts I've found but am still unable to login to sky go on ps5. Works fine on android phone and ipad but ps5 tells me the following:

You can't yse SkyGo on this device yet. You'll need a SkyQ Multiscreen,  Sky Glass Whole home or Sky Go Extra subscription to access Sky Go on this device.

Not sure what to try now?

---

Do you have one of those services mentioned?

[Owen16BV]

Think so. Its worked for years before this update and can still watch sky go on andriod phone and an ipad.

[Annie+UK]

---

@Owen16BV wrote:

Think so. Its worked for years before this update and can still watch sky go on andriod phone and an ipad.

---

Check your subscriptions on your account so you are 100% sure

Console has always required more than other devices that run Sky Go ie Sky Go Extra etc...

It looks like they have tightened up the subscription checks with this app that the "TV from Sky" app let through in the past

[Owen16BV]

Have checked and account says that Sky Go is included with subscription. 

[Annie+UK]

Sky Go Subscription allows use on mobile devices but you need an extra subscription for Consoles

[caesarome]

You have said it yourself @Owen16BV so until you have this on your account you will be unable to use the app on your console:

---

@Owen16BV wrote:

You can't yse SkyGo on this device yet. You'll need a SkyQ Multiscreen,  Sky Glass Whole home or Sky Go Extra subscription to access Sky Go on this device.