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Discussion topic: Sky Go on Google Pixel Tablet

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This message was authored by adamparker75 This message was authored by: adamparker75

Sky Go on Google Pixel Tablet

Is anyone else having issues with the Sky Go App on a Google pixel tablet? I have installed the app and when opening app my tablet screen constantly flickers with the sky go logo and doesn't load. 

I have tried installing numerous times, have rebooted my tablet a number of times as well and it still doesn't work.

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go on Google Pixel Tablet

Posted by a Superuser, not a Sky employee. Find out more

Is the software up to date on the device ?

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adamparker75
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This message was authored by adamparker75 This message was authored by: adamparker75

Re: Sky Go on Google Pixel Tablet

Yes, all software is fully up to date.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go on Google Pixel Tablet

Posted by a Superuser, not a Sky employee. Find out more

You might want to report this to the apps team via this email address - apps@sky.uk

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If someone has helped you then please click on the LIKES button in their post.
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adamparker75
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This message was authored by adamparker75 This message was authored by: adamparker75

Re: Sky Go on Google Pixel Tablet

Thanks will do 

This message was authored by APSky This message was authored by: APSky

Re: Sky Go on Google Pixel Tablet

I have the same issue. I logged the fault via Sky CS, they were very helpful but were unable to diagnose the problem. I had been expecting a call but eventually gave up hoping it would be sorted in a future SW update.

 

I've now tried it again some 4 months later and have the exact same issue: screen flickers and app doesn't load. Latest version used.

 

Can anyone help?

 

 

adamparker75
Topic Author
This message was authored by adamparker75 This message was authored by: adamparker75

Re: Sky Go on Google Pixel Tablet

I found that the issue is that the app flickers when viewed in portrait mode. But if I turn my tablet to landscape mode the app works fine.

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