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Discussion topic: Sky Go on Consoles Log-in Problems

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go on Consoles Log-in Problems

Posted by a Superuser, not a Sky employee. Find out more

@Jamz1231 

As per the title this was a topic about login issues with consoles from last year so I take it that whatever issue you are having isn't related to a console ?

 

If so then feel free to provide some more information like what is happening when you try to use the app on your home wifi connection ?

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This message was authored by Jamz1231 This message was authored by: Jamz1231

Re: Sky Go on Consoles Log-in Problems

When I try to use the app while using my WiFi it comes up with the same error message as my PS5. An unknown error has occurred. (ff2c5038)

Without the WiFi it works perfectly. once again there has been no updates/changes to my wifi so quite surprising this error has occurred out of nowhere. 

This message was authored by Netrate This message was authored by: Netrate

Re: Sky Go on Consoles Log-in Problems

Totally Pi-sed off with trying to log inton Sky Go. Seems that every thing that I do is not working. You really do need to sort this mess out. 

 

Been with Sky for many years maybe too long I just don not need this!!!!!!!!!!!!!!!!!!!

This message was authored by Netrate This message was authored by: Netrate

Re: Sky Go on Consoles Log-in Problems

NO NO NO NO

This message was authored by F1fan1 This message was authored by: F1fan1

Re: Sky Go on Consoles Log-in Problems

I am experiencing this same issue where i try to log into sky Q on my PS5 and it gives me the same error msg ff2c5038

Email and password are 100% correct

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