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Discussion topic: Sky Go not working

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This message was authored by: Marcus+5

Message posted on ‎26 Feb 2023 12:17 PM

Sky Go not working

I've tried using Sky Go on my android tablet but it's asking me to Upgrade my subscription. It seems to work ok on my phone and the tv so I'm not sure what's causing it. Any ideas? 

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Avatar for Ecosse
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This message was authored by: Ecosse

Message posted on ‎26 Feb 2023 12:20 PM

Re: Sky Go not working

You may wish to "reactivate" Watch via Sky Go within Settings > Status. 

 

Good luck.


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This message was authored by: Dazzasky

Message posted on ‎26 Feb 2023 12:33 PM

Re: Sky Go not working

Posted by a Superuser, not a Sky employee. Find out more
@Marcus+5 wrote:

I've tried using Sky Go on my android tablet but it's asking me to Upgrade my subscription. It seems to work ok on my phone and the tv so I'm not sure what's causing it. Any ideas? 

You could try by posting in the correct forum which is here @Marcus+5 

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This message was authored by: Daniel0210

Message posted on ‎26 Feb 2023 12:44 PM

Re: Sky Go not working

Posted by a Superuser, not a Sky employee. Find out more

@Marcus+5 

No need to post it again. I'll move your post. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: caesarome

Message posted on ‎26 Feb 2023 01:05 PM

Re: Sky Go not working

Posted by a Superuser, not a Sky employee. Find out more

@Marcus+5 

Have you made any changes to your account recently ?

 

What are you trying to view when you are presented with the upgrade message ?

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