Discussion topic: Sky Go not working on Xbox console

This message was authored by: JSYL · ‎30 Jan 2024

after a month I was told by your sky technical team that the reason we could watch sky go on the Xbox was because we had unsubscribed to Xbox live. We have rejoined and paid to subscribe today to Xbox live and yet are still unable to watch sky go !

this is ridiculous and I want compensation for this incorrect information !

This message was authored by: caesarome · ‎30 Jan 2024

Just to let you know that this is a community where customers help each other so you are not talking to Sky support.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: MarkGoldsmith · ‎30 Jan 2024

It's quite clear on the Sky website what should be required to watch Sky Go on a games console:

https://www.sky.com/help/articles/tv-from-sky-what-do-you-need-help-with

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: JSYL · ‎31 Jan 2024

I have had sky + multi screen for ten years and am well aware of how it works .

it stopped working in November last year for no reason

Discussion topic: Sky Go not working on Xbox console

Sky Go not working on Xbox console

All Replies

Re: Sky Go not working on Xbox console

Re: Sky Go not working on Xbox console

Re: Sky Go not working on Xbox console

Was this discussion not helpful?

Search Sky Community

Start a new discussion