Sky Go not working on Mac using Sequoia I'm not getting any support

[K442]

I've asked twice for support with Sky Go not working on Mac using Sequoia but not getting any support from Sky at all.

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you K442 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[K442]

Hi yes I do still need help please.

[caesarome]

@K442 

Will you be able to respond to the chat message if someone from the messaging team contacts you again about this ?

[K442]

Yes I am ready to chat

[Addie15]

Hi there, @K442.I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.