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Discussion topic: Sky Go no access

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This message was authored by: PaulR4

Sky Go no access

Recently downloaded app on lap top windows 11. Does checks for updates and get screen asking to accept cookies, donut for a short while then closes and goes back to desktop . I have tried uninstalling and doesn't help

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This message was authored by: Tonyreashes

Re: Sky Go no access

Unable to download on laptop certain websites replies are taking too long to download . Ok
This message was authored by: caesarome

Re: Sky Go no access

Posted by a Superuser, not a Sky employee. Find out more

@Tonyreashes wrote:
Unable to download on laptop 

What are you trying to download, is it Sky Go ?

 

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This message was authored by: IB300

Re: Sky Go no access

Having exactly the same issue - just got a new laptop (Dell XPS), have installed the latest version of Sky Go.  Double click the Sky Go Icon which asks me do I want to allow app to make changes to the device.  I click yes and it opens the sky go screen.  After about 30 seconds it asks me to accept cookies which I do.  Another 30 second wait and then we get to the log in screen.  I log in and after about 40 seconds the app just shuts down.

 

Any help anyone...?

This message was authored by: IB300

Re: Sky Go no access

btw I have uninstalled and reinstalled, reactivated the 'watch via sky go' option on my Sky Q, turned off my sky q box so pretty much at the end of my options.

 

It works fine on my Iphone app, but not my laptop

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