30 Sep 2024 06:17 PM
Sky Go Desktop app has really bad problems with Windows 11. For weeks now, I have been getting multiple app crashes and error messages pop up before it even loads.
When it eventually opens, I am lucky if it loads. It either gets stuck on a black screen, blue screen or play sign screen and never loads. Sometimes i do have success, but even then I get awful screen tearing on live streams.
I've tried both production and beta version (Although to install the beta version, I had to find a direct link to and old beta version and let it update. If I switched from production to beta in app to try and update, it just hung and pegged all of my download bandwidth untill I killed the process)
Complete uninstall/reinstall
Fresh Windows install
Support have been utterly useless and just giving the same troubleshooting steps each time.
How can an app be developed so badly by a company that take hundreds of pounds of each individiual subscriber on yearly basis?
30 Sep 2024 06:31 PM
@KevNewMedia You seem to be the only Sky employee that reviews this forum. I see multiple reports of the same issues but no updates around investigation or fix.
Can you look into this please?
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