Having sky go issues

[Ebonymadi2908]

 

Hi so I purchased a sky package today and was told about sky go and apparently I was able to use it straight away but when trying to log on this message (pictured below) keeps coming up that im having technical issues, on both devices both different networks and to also try later, it's now 10pm I've been trying since 5:30pm

[caesarome]

@Ebonymadi2908 

Try signing out of the app then reboot your device and the sign back into the app.

If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services