Sky Go error number 289

[PiggyRascal]

Hi

I have a new PC and trying to log in to Sky Go for the first time.  When I try to log in to the app, it says:

It looks like your browser is blocking cookies.

Please change your browser settings to allow cookies when logging into Sky.

If this problem continues, contact customer services.

Error Number: 289

Any ideas? Broswer is Edge on windows 11.  I have deleted all cookies/data etc on edge but it has not made a difference.  Every other app works except Sky Go.

Any help appreciated.  Thanks.

[caesarome]

Have you tried using a different browser like Google Chrome, set this to your default then see what happens with Sky Go.

[PiggyRascal]

Hi

Thanks for your reply. 

I uninstalled Sky Go, downloaded Chrome, set it as default, downloaded Sky Go through Chrome and unfortunately having the same issue.  I have looked in the settings of both Chrome and Edge and both have cookies from third parties allowed.

Any other ideas?

Thanks

[still+buffering]

I'm also getting this issue. Signed out of the Windows Sky Go app, go to sign back in and get the 289 error 🤷‍♂️