0

Discussion topic: Sky Go error code 50-9-403

Reply
Avatar for JDandClaire
Level 1 icon
What's this?
This message was authored by: JDandClaire

Message posted on ‎03 Dec 2023 05:21 PM

Sky Go error code 50-9-403

I have always used my Sky go app on my iPhone without issues. Today my Sky box was turned off at the mains momentarily and ever since then the app doesn't work on my phone. Every time I try to watch something it gives me the error code 50-9-403 and says there are too many devices trying to watch - my iPhone is the only device I use for Sky Go. 

I have updated the app, deleted any old devices that were on there & have signed out and back in again and nothing has worked.

 

 

Report post
Post 1 of 2
2,098 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎03 Dec 2023 07:24 PM

Re: Sky Go error code 50-9-403

Posted by a Superuser, not a Sky employee. Find out more

@JDandClaire 

Have you also tried deleting the device you are using so that when you go to use it again it will have to register as a new device ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
2,087 Views
0 Likes
Reply
Reply