Sky Go error 9012 MacBook Pro

[TK81]

Sky Go will load and I can see all the shows and TV Guide. But when I choose to watch a program, the advert plays and then the error message appears. 

I have updated my OS

I have cleared cache asnd history

I have tried in both beta and production settings

I have logged in with someobe else account details

I have rung sky but they do not have a solution

It works on my phone. 

Please can anyone suggest anything new I can try? TIA

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147