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Discussion topic: Can’t login on sky go - iPhone

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This message was authored by metchy This message was authored by: metchy

Can’t login on sky go - iPhone

Hi all

ive always used sky go.

my log in is correct and I've tried uninstalling the app and reinstalling but still doesn't work.

i keep getting this message;

'Sorry, something went wrong.

Because of a technical issue, you cannot watch this channel. Please try again later.'

 

does anyone have any idea?

 

thanks 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t login on sky go - iPhone

Posted by a Superuser, not a Sky employee. Find out more

@metchy 

Try signing out of the app then reboot your device and the sign back into the app.


If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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