This discussion topic has been answered Discussion topic: Sky Go error 2001
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Jan 2026 10:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Whenever I try to watch a show on catch up I get the error 2001.
Live TV works without issue.
I've done the usual
cleared the cache
switched from wireless to mobile data
tried multiple devices
uninstalled / re-installed
It just keeps giving error 2001.
Has anyone got any other suggestions?
Thanks
R.D
Best Answers
Message posted on 29 Jan 2026 08:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi all,
The error is gone.
I didn't do anything to fix the issue.
So I guess it must have been something at Sky's end
Thanks for the help
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Jan 2026 10:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Go error 2001
Have you tried rebooting these devices ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Jan 2026 10:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Go error 2001
Sorry I should have said
Yes, all devices have been rebooted
Sometimes the show begins to play underneath the blue error box and I f I press ok to clear the box, I can them press to watch that show and it will work.
Message posted on 28 Jan 2026 10:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Go error 2001
Also, if I select a show / episode I've already watched that will work too.
It only seems to be happening to episodes of TV shows I haven't watched yet.
And now it's flicking between error 2001 & 2004
Message posted on 29 Jan 2026 05:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Go error 2001
I when to private DNS in my tablet settings and turned it to automatic and worked for me
Message posted on 29 Jan 2026 08:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi all,
The error is gone.
I didn't do anything to fix the issue.
So I guess it must have been something at Sky's end
Thanks for the help
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page