Sky Go controls not appearing

[denzilsdad1]

I'm using Sky Go v25.1.2 on an iMac 3.1 GHz Quad-Core Intel Core i5. It works well on Sky movies with the play button present but doesn't provide a play button for Sky Sports, so I'm unable to stop/start the picture. Anything else, non Sky it's the same, no play button. Have tried the update, reinstall suggestions to no avail. Has anyone else experienced this?

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147