29 Feb 2024 01:44 PM
Hello Support-Team, unfortunately my Sky Go account is not working on my Apple MacBook Air with macOS Sonoma version 14.3.1. The MacBook Air is using the M1 chip. Everytime I want to start SkyGo the starting picture (blue) freezes and the app is not loading at all. I have uninstalled and re reinstalled the app multiple times with the same result. I have done some research and the app may need Rosetta 2 to operate, the problem is that when installing/ running the app rosetta should automatically pop up as a permission but it doesnt. is there any way this can be resolved. I have checked every single message on this website that is similar to my problem and no one seems to give a solution! . PLease can someone help us!!!
29 Feb 2024 01:45 PM
EDIT: Hello Support-Team, unfortunately my Sky Go account is not working on my Apple MacBook Pro with macOS Sonoma version 14.3.1. The MacBook Pro is using the M1 chip. Everytime I want to start SkyGo the starting picture (blue) freezes and the app is not loading at all. I have uninstalled and re reinstalled the app multiple times with the same result. I have done some research and the app may need Rosetta 2 to operate, the problem is that when installing/ running the app rosetta should automatically pop up as a permission but it doesnt. is there any way this can be resolved. I have checked every single message on this website that is similar to my problem and no one seems to give a solution! . PLease can someone help us!!!
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