Sky Go PFE 9004 Error

[J-K]

I'm getting the PFE 9004 error on Windows 11. Sky go starts, and the channels are available, but as soon as I click to play a channel, it gives me the "Something went wrong, try restarting" Code: PFE: 9004

I've tried uninstalling, reinstalling, and clearing the app data folder.

Works fine on an Android tablet.

[Tom-W19]

Hi @J-K 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147