0

Discussion topic: Sky Go Not working on Mac

Reply
This message was authored by Nickdon2 This message was authored by: Nickdon2

Sky Go Not working on Mac

Sky go is not working on my mac. Continuously receiving Error Code 1404 and saying Sky Q is currently unavailable. Sky Go works fine on phones and tablets under the same account. 

Reply

All Replies

This message was authored by JamesS123 This message was authored by: JamesS123

Re: Sky Go Not working on Mac

Same for me, still no fix for this yet?

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go Not working on Mac

Posted by a Superuser, not a Sky employee. Find out more

@Nickdon2 wrote:

Continuously receiving Error Code 1404 


Do you have a TV subscription from Sky ?


If you do try signing out of the app and then back into it.

 

Make sure you are logged in with the correct ID/email

Go to skyid.sky.com/signin/skycomlinked and enter details when it asks for your postcode. Account info will then be activated so try Sky Go again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by SKEast This message was authored by: SKEast

Re: Sky Go Not working on Mac

There are several discussions regarding the Sky Go app not working on Macs.  

Sky Go App will not connect for me on my 2020 Mini Mac running Sequoia 15.2. It won't even open - nothing- zilch!

I have only just changed to a newer Mini Mac because Sky warned that my previous Mac Computer ran a now obselete operating system that could not be updated and  would no longer supported by Sky Go. So, I have the most up to date Mac OS and Sky Go does not work at all. I am very unhappy. I have had no response from Sky. I called 'Technical Help' and they had no idea how to assist. I want to join a  private  discussion! 

It seems from the vast array of posts across many discussions that there are major issues for Mac OS Sequoia users and the Sky Go App.

Sky, please communicate with your customers and solve the Sky Go App and Mac OS Sequoia user issues... 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion