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This discussion topic has been answered Discussion topic: Sky Go Not Working on MacBook Air

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This message was authored by: Ian2024

Sky Go Not Working on MacBook Air

On a new Macbook Air, the SkyGo app is not working. It comes up with the same error message 'Connecting Your Application- We're Having Problems Connecting You. Please Try Again (001)' even though there are no wi-fi connection issues. I've tried everything- Rosetta is installed (it said it needed this when initially clicked on), I've deleted and re-installed several times and still the same message. I have the latest app version and all computer software is up to date.


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This message was authored by: caesarome Answer

Re: Sky Go Not Working on MacBook Air

Posted by a Superuser, not a Sky employee. Find out more

@Ian2024 

This is a post from two years ago but might be worth a try:

 

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4739553/thread-id/138147#M13841...

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This message was authored by: caesarome Answer

Re: Sky Go Not Working on MacBook Air

Posted by a Superuser, not a Sky employee. Find out more

@Ian2024 

This is a post from two years ago but might be worth a try:

 

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4739553/thread-id/138147#M13841...

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Ian2024

Re: Sky Go Not Working on MacBook Air

This worked, thanks!

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