21 Dec 2022 10:02 PM
21 Dec 2022 10:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@markl55 wrote:
- I recently purchased Sky Stream. While waiting to get set up I had access to Sky Go on my PlayStation
When anybody is waiting for installation Sky gives that user free access to all content via Sky Go. Now since you have had Sky Stream installed what you can view matches your TV package. So from this point you would need to add Sky Go Extra to your account before being able to continue using the app on your console. The best way to get this added is to call Sky but do note there might be a charge of £5 per month.
22 Dec 2022 10:36 AM
Thanks. I knew that would be the case and more than happy to pay for Sky Go Extra now that I am fully set up with sky stream. Is there a way of setting this up online myself without the need to call sky? The chat bot gave me a link but there was absolutely nothing relating to what I'm looking for in the link it provided.
22 Dec 2022 12:07 PM
Posted by a Superuser, not a Sky employee. Find out moreI think the only way to get it is by calling.
22 Dec 2022 07:57 PM
Spoke to sky and the person I got says I'm not entitled to sky go extra (even paying extra for it) as I am a sky stream customer. Do you know if this is true?
22 Dec 2022 08:08 PM
Posted by a Superuser, not a Sky employee. Find out moreFrom here:
https://www.sky.com/help/articles/what-is-sky-go-extra
How do I get it ?
You’ll need a Sky Multiscreen or Sky Glass/Sky Stream Whole Home subscription, or you can pay the monthly cost to use it (Sky+ and Sky Q customers only).
If you have the Sky Stream Whole Home subscription then you can get it by the looks of it.
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