Sky Go Desktop

[ODEEisOG]

I just got a new PC and installed Sky Go

I can select a program but then I cannot click mute or back to change anything and now the options to click have disappeared.

I have uninstalled and re-installed it is very annoying as I cant change channel without restarting the app.

[Addie15]

Hi there, @ODEEisOG. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[ODEEisOG]

Well I answered but they didnt

[caesarome]

It isn't a live chat @ODEEisOG so they should reply tomorrow.

[ODEEisOG]

Any news on this from the devs as it I still have the problem?

[ODEEisOG]

I guess that is a no? 

[ODEEisOG]

Still guessing due to no response that this is a no? ? ?

[caesarome]

@ODEEisOG 

I have alerted the messaging team again for you. Just to point out that they are no devs as they are not responsible for the app itself.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @ODEEisOG.

[ODEEisOG]

and by magic it has started working properly good job 🙂