21 Sep 2023 04:17 PM
My sky go app opens and then left menu bar appears but on the main screen I just keep getting the loading circle. I can search for shows but nothing appears. Even if I click on a menu option e.g. cinema or TV guide the loading circle remains and no shows appear?
I have tried deleting the app, re downloading, re starting my Mac but thing is working??
21 Sep 2023 04:31 PM
Posted by a Superuser, not a Sky employee. Find out moreTry this:
Uninstall the app
Launch the Finder, go to the Downloads folder and delete ‘SkyGoInstaller.’
In Finder, go to the Applications folder and delete Sky Go app
Remove Sky Go files
In the Finder select Go to folder ... from the Go menu (or press c).
A dialog box should appear. Now copy and paste the following text into the box and press the return key: ~/Library/Application Support/
Select the Sky Go folder and delete it
Empty Recycling Bin
Reboot the Mac
Download and reinstall Sky Go
21 Sep 2023 04:42 PM
Annoyingly that hasn't worked.
Anything else you recommend?
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