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Discussion topic: Sky Box not found

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philedge
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This message was authored by philedge This message was authored by: philedge

Sky Box not found

‎10 Nov 2024 10:31 AM

I can't access recorded programs on screen it says  Sky Q box not found 

I can still watch programmes on Sky so I must be connected 

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Sky Box not found

‎10 Nov 2024 12:05 PM

Posted by a Superuser, not a Sky employee. Find out more
@philedge wrote:

I can still watch programmes on Sky so I must be connected 

Do you have a multiscreen subscription on your account ?

Can you watch BBC 1 via Sky Go ?

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brt99
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Re: Sky Box not found

‎17 Nov 2024 11:59 PM

Same issue here. Have multi screen, connected through same WiFi, can access live tv but can't find the box to allow me to access recordings. Tried removing and reinstalling app and no joy. 

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