16 Nov 2023 06:50 PM
I can no longer access BBC1 or BBc2 and many other channels on my laptop when logging on to SKY Go. It has been working perfectly up until the last couple of days.
16 Nov 2023 07:33 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you are trying to access them via Sky Go then is the app still connected to your Sky Q box as this is the only way they can be viewed via the app.
17 Nov 2023 12:18 PM
How can I check if app is connected to SKY Q box
17 Nov 2023 01:27 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you have a multiscreen sub on your account, if so can you see your recordings via the app. In the settings of the app does it show as being connected to your Sky Q box ?
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 3.6 hours
New Discussion