Recording on Skybox are no longer appearing on Sky Go app on my android tablet

[andysarahbruton]

I recently contacted Sky to try to cut down my bill and we removed Multiscreen, Kids and Boxsets. Added in Sky Go Extra as I said that I watch more recorded programmes on my tablet than on the TV so wanted the full Sky Go service. Now I can use the app but there is no Recordings on the bottom of the homepage on my tablet. So can't use my tablet to watch my recordings which is the function I want the most! 

If anyone can help that would be amazing as I'm just going round and round in circles ATM getting more and more cross with myself.

Thanks in advance.

[oj01]

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@andysarahbruton wrote:

I recently contacted Sky to try to cut down my bill and we removed Multiscreen, Kids and Boxsets. Added in Sky Go Extra as I said that I watch more recorded programmes on my tablet than on the TV so wanted the full Sky Go service. Now I can use the app but there is no Recordings on the bottom of the homepage on my tablet. So can't use my tablet to watch my recordings which is the function I want the most! 

If anyone can help that would be amazing as I'm just going round and round in circles ATM getting more and more cross with myself.

Thanks in advance.

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As far as I know you would need a Multiscreen subscription for that. 

[oj01]

Also, I don't think you can remove Box Sets as I would think you would be on (or moved to) Sky Signature, which includes Box Sets as standard. 

[caesarome]

@andysarahbruton 

As @oj01 has said you would need to reinstate multiscreen so you can view your recordings on your tablet as cancelling has taken this function away,