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Discussion topic: Problem watching recordings
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This message was authored by: Ssharkey
Message posted on 29 Nov 2025 06:49 PM
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Problem watching recordings
I'm unable to watch recordings - there's just a blue screen. What do I need to do?
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This message was authored by: Ssharkey
Message posted on 29 Nov 2025 06:54 PM
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Re: Problem watching recordings
I've just tried deleting a recording & downloading it again - download failed!
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Nov 2025 07:24 PM
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Re: Problem watching recordings
Have you tried rebooting both your Sky Q box and the device the app is installed on ?
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If you need help please provide as much information as you can
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