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Discussion topic: Poor connection

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This message was authored by: SRC2

Message posted on ‎06 Oct 2026 07:06 PM

Poor connection

Programs keep spooling 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎06 Oct 2026 07:30 PM

Re: Poor connection

Posted by a Superuser, not a Sky employee. Find out more

@SRC2  This is on the Sky Go app where you've posted?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Tourdefrance99

Message posted on ‎06 Oct 2026 07:36 PM

Re: Poor connection

I have poor connection on tv. Has been doing this for a few weeks. 

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This message was authored by: Annie+UK

Message posted on ‎06 Oct 2026 07:39 PM

Re: Poor connection

Posted by a Superuser, not a Sky employee. Find out more
@Tourdefrance99 wrote:

I have poor connection on tv. Has been doing this for a few weeks. 

You need to explain your setup fully as Sky comes in many forms and thus we need to know exactly what hardware and subscriptions you have

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
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