Discussion topic: Please help: Error message:'There was a problem playing this content, please try again. Error [1.12]

This message was authored by: Stefan+Pol · ‎16 Apr 2023

When I try to use Sky Go there is a message on the screen which says 'There was a problem playing this content, please try again. Error [1.12]

Tried everything. Customer Services bot totally unhelpful. No number given to speak to a human.

This message was authored by: caesarome · ‎16 Apr 2023

Is your device a Samsung one and if so does it work when on a Wifi connection ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Stefan+Pol · ‎17 Apr 2023

Yes, it is Samsung tablet and works with Wifi.

This message was authored by: caesarome · ‎17 Apr 2023

There have been a few other reports from other people with a Samsung device so I would suggest emailing the apps team to let them know - apps@sky.uk

Give them as much details as you can about your device including what version of Android it is running.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Please help: Error message:'There was a problem playing this content, please try again. Error [1.12]

Please help: Error message:'There was a problem playing this content, please try again. Error [1.12]

All Replies

Re: Please help: Error message:'There was a problem playing this content, please try again. Error [1

Re: Please help: Error message:'There was a problem playing this content, please try again. Error [1

Re: Please help: Error message:'There was a problem playing this content, please try again. Error [1

Was this discussion not helpful?

Box Office help needed now, please!

Oh god please help spam going mad

Error massage: sorry but there was a problem play...

Re: There has been a problem connecting to the Sky...

Search Sky Community

Start a new discussion