2

This discussion topic has been answered Discussion topic: Paying for sky apps which I already pay extra for each month.

Reply
This message was authored by: Susydoll75

Paying for sky apps which I already pay extra for each month.

Do I really need to pay even more than I do each month to get sky channels on my sky phone (sky sim too). I pay extra for Disney channel etc but now to download them onto my phone it says I need to pay subscription again. Is this correct or am I doing something wrong? Many thanks in advance for ANY help or advice given. Susan xx

Best Answers
This message was authored by: caesarome Answer

Re: Paying for sky apps which I already pay extra for each month.

Posted by a Superuser, not a Sky employee. Find out more

When you use the Sky Go app to download directly from a Sky Q box to the app you require a multscreen sub. Otherwise to download to the app (without using a Sky Q box) you would need Sky Go Extra and this costs £5 a month if you do not have multiscreen on your account.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: caesarome Answer

Re: Paying for sky apps which I already pay extra for each month.

Posted by a Superuser, not a Sky employee. Find out more

When you use the Sky Go app to download directly from a Sky Q box to the app you require a multscreen sub. Otherwise to download to the app (without using a Sky Q box) you would need Sky Go Extra and this costs £5 a month if you do not have multiscreen on your account.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

Avatar for Susydoll75
Level 1 icon
Topic Author
This message was authored by: Susydoll75

Re: Paying for sky apps which I already pay extra for each month.

@caesarome Thank you so much for your help, I'll need to look further into that. Much appreciated.  Again, thank you 😊 xx

Reply
Answered - Go to Answer