@Neet3 You'll need to advise which Sky Box you have as you've posted this on the Sky Go board which is an app service and is the wrong board.
Do you have SKy+HD, Sky Q or Sky Stream
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
