Not had a problem with watching sky go on my Chromebook until I updated the app yesterday now can’t

[LorraineSt]

Never a problem watching sky go since hit my Chromebook last year, did an sky go update & now all I get is error 14 messages, totally peed off with sky go.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Tom-W19]

Hi LorraineSt

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[LorraineSt]

Sorry didn't know how to invite myself. My queries still needs to be submitted& responses to 

[caesarome]

@LorraineSt 

It was explained here so do you want the messaging team to contact you again ?

---

@Addie15 wrote:

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

---

[LorraineSt]

Yes please 

[caesarome]

@LorraineSt 
I have alerted Sky again for you so look out for the chat bubble at the bottom of this page as that is where this chat will be.

[Lisa-P1987]

Thanks for escalating this. We’ve sent an invite to chat.

[Addie15]

Update-We are closing this session now after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.