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Discussion topic: No recordings

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This message was authored by: Leo+Wakeling

Message posted on ‎06 Jan 2026 09:45 AM

No recordings

I have macbook pro 2022 with Sequola. Ther is no recordings button in the Sky Go menu list. Can anyone help please.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎06 Jan 2026 10:05 AM

Re: No recordings

Posted by a Superuser, not a Sky employee. Find out more

@Leo+Wakeling 

Do you have multiscreen on your TV package ?

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Message posted on ‎06 Jan 2026 10:12 AM

Re: No recordings

yes i do

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Superuser
This message was authored by: caesarome

Message posted on ‎06 Jan 2026 10:15 AM

Re: No recordings

Posted by a Superuser, not a Sky employee. Find out more

Is your Sky Q box and Macbook on the same broadband network ?

 

Is the Sky Q option turned on in the settings in the Sky Go app ?

Is the Sky Go option turned on in thye settings on your Sky Q box ?

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Message posted on ‎06 Jan 2026 10:16 AM

Re: No recordings

Hi, yes to all of that

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Message posted on ‎06 Jan 2026 10:20 AM

Re: No recordings

Just noticed that I have full menu on other devices

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Message posted on ‎06 Jan 2026 10:25 AM

Re: No recordings

Hi, but not this macbook pro. 

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Message posted on ‎06 Jan 2026 10:27 AM

Re: No recordings

Posted by a Superuser, not a Sky employee. Find out more

Have you tried turning the mac off and back on again ?

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Message posted on ‎06 Jan 2026 10:34 AM

Re: No recordings

Yes I have having downloaded a clean Sky Go that required log in

a number of times

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Message posted on ‎06 Jan 2026 10:35 AM

Re: No recordings

Including restarting this macbook pro

 

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