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Discussion topic: Nned a solution to the 1410 error code

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Jonath10
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Nned a solution to the 1410 error code

‎12 Dec 2024 08:11 PM

This comes up a lot in the chat but for some ridiculous reason sky don't want to share the solution!! Works on my phone but get a 1410 error code on my laptop on any channel I try to watch. Solution please? 

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caesarome
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Re: Nned a solution to the 1410 error code

‎12 Dec 2024 08:17 PM

Posted by a Superuser, not a Sky employee. Find out more

Make sure you are logged in with the correct Sky ID and password so the same one you have used with youyr iphone.

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Jonath10
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Re: Nned a solution to the 1410 error code

‎12 Dec 2024 08:18 PM

I am. Now what? 

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caesarome
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Re: Nned a solution to the 1410 error code

‎12 Dec 2024 08:23 PM

Posted by a Superuser, not a Sky employee. Find out more

Is this coming up against anything you are trying to view ?

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Jonath10
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Re: Nned a solution to the 1410 error code

‎12 Dec 2024 08:34 PM

Everything. But works fine on my phone so clearly my subscription is fine 🤷🏼‍♂️ 

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caesarome
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Re: Nned a solution to the 1410 error code

‎12 Dec 2024 09:54 PM

Posted by a Superuser, not a Sky employee. Find out more

@Jonath10 

Would you like Sky's messaging team to contact you tomorrow about this via a private message on here ?

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