0

Discussion topic: Manage Devices error message

Reply
This message was authored by caroleb This message was authored by: caroleb

Manage Devices error message

I want to add my daughter to my Sky Go account. When I go to Manage devices I get an error message which says there was an error loading the page. How can I fix this please? 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Manage Devices error message

Posted by a Superuser, not a Sky employee. Find out more

@caroleb 

You do not need to do anything on the manage devices page to get your daughters device added as all you need to do is to login on her device and it will then automatically register when she watches anything.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
caroleb
Topic Author
This message was authored by caroleb This message was authored by: caroleb

Re: Manage Devices error message

Thank you. That's so simple but I  could not find that help anywhere within Sky. The chat bot didn't even understand the question! 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion