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Discussion topic: Log out all users

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This message was authored by: Lynda43

Log out all users

Hi, I am looking to log out all users on all sky gos. I have went to manage devices and deleted and then changed password but I can still get in on my sky gos which means other users can. I want to log all out? What am I missing thanks 

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This message was authored by: caesarome

Re: Log out all users

Posted by a Superuser, not a Sky employee. Find out more

@Lynda43 

As you have changed your password then go to this link:

https://skyid.sky.com/authorise/manage


If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off!

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This message was authored by: Lynda43

Re: Log out all users

Hi 

 

thanks for reply I followed that and in ticked but I am still logged in through my iPad and so is my husband it doesn't seem to work. I feel I am doing something wrong or missing something 

 

thanks

This message was authored by: caesarome

Re: Log out all users

Posted by a Superuser, not a Sky employee. Find out more

If you have done it correctly then it should log you out soon enough as it doesn't always happen straight away.

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